Support
The fastest way to reach us is by email. We usually reply within two business days.
Get help inside the app
You can also write to us without leaving Kabati. Open More, tap Support, and start a Bug report, an Idea, or a Question. Your message threads directly with us and our reply comes back in the same place.
Common questions
What is free, and what is Kabati Plus?
Building your closet, saving looks, planning your week, and searching your wardrobe are free. The free tier also includes a limited number of stylist chats and photo tidy ups to try. Kabati Plus unlocks the unlimited stylist, unlimited photo tidy ups, wardrobe insights, and colour themes. Plus starts with a free trial.
How do I manage or cancel my subscription?
Kabati Plus is billed through your Apple account. To view, change, or cancel it, open the Settings app on your iPhone, tap your name at the top, tap Subscriptions, then choose Kabati. If you cancel during the free trial you will not be charged.
I paid on another device. How do I get Plus back?
Open the Kabati Plus screen and tap Restore purchases. As long as you are signed in with the same Apple account, your subscription will be restored.
The stylist or Tidy with AI is not responding.
These features need an internet connection. If one is briefly unavailable, Kabati falls back to an on device result and you can try again in a moment. If it keeps happening, email us and tell us what you were doing.
Where are my photos and wardrobe kept?
Your closet, looks, and photos live in your own private Apple iCloud. Kabati runs no account servers and keeps no copy of your wardrobe. For the full detail, see our Privacy Policy.
What languages does Kabati support?
English and Arabic, with full right to left support. You can switch the language in More.